Medical & Clinical Negligence solicitors in the West Midlands
Medical negligence claims occur when substandard care by a medical professional leads to an injury, pain, trauma or worsening of an existing medical condition.
Medical negligence, also known as clinical negligence, can take place at any point whilst receiving medical attention, whether from an initial visit to the GP, hospital or dentist, or mistakes made during surgery or aftercare. Medical negligence also includes misdiagnosis or receiving incorrect treatment. If negligence has resulted in unnecessary suffering for you or your loved ones, you may be entitled to make a medical negligence claim.
At Alsters Kelley Solicitors, we provide quality legal advice in a straightforward and practical manner to people in Banbury, Coventry, Leamington Spa, Nuneaton, Southam and Stratford-upon-Avon. Our approach is personal, sensitive, and caring. We understand you may have already suffered harm in the hands of those you put your trust in, which is why we put our clients at the heart of everything we do. With years of experience, we aim to minimise the impact of the clinical negligence claim process and efficiently secure the compensation you may be entitled to. We deal with cases involving both the NHS and the private sector and can assist you with the NHS complaints process in addition to representation at Inquest hearings.
Our medical negligence lawyers can help you get closure on a difficult time in your life. We offer a free initial meeting and provide No Win, No Fee funding (also known as a conditional fee agreement) medical negligence claims process, reducing the stress of pursuing a claim. We also offer public funding (formally known as Legal Aid) where relevant criteria are met.
In addition, we can provide legal support throughout the inquest process and assist you where representations are required. If you have any queries or concerns that you would like to discuss, please contact us.

Is Alsters Kelley the right medical negligence solicitor for me?
- Access to accredited specialist solicitors
- We will visit you if you are unable to attend our offices
- No financial risk with our No Win, No Fee promise
- You will pay nothing if your claim is unsuccessful
- Insurance protection against all legal costs and disbursements
Medical negligence claims we can help with
Birth negligence
Medical negligence in childbirth is experienced by many families who are left bereft and seeking answers. While a successful claim won’t undo the loss or damage caused by negligent care, it can help with the associated costs of healing.
If you have experienced a stillbirth, your child has cerebral palsy due to a failure to act or inadequate treatment, or they have had medical issues relating to misdiagnosis, our team can help.
Cancer misdiagnosis
A delayed or incorrect diagnosis of cancer is a gross case of negligence on the part of a healthcare provider, leaving the patient in a state of turmoil.
Whether you knew something was wrong and were continually turned away or were incorrectly diagnosed with cancer without due cause, you deserve to be compensated for any physical damage, along with the psychological damage you experienced.
Fatal claims (death by medical negligence)
There is perhaps no greater negligence than that which results in the death of a loved one. Fatal claims negligence can occur for a number of reasons, but what is most important is that you get the emotional closure you deserve.
At this challenging time, justice in the eyes of the law and appropriate compensation can bring peace to an otherwise incredibly difficult period.
GP negligence
General Practitioners have a duty of care to provide an adequate standard of service to their patients. As one of the most serious breaches of trust, it signifies a lack of care from the professional tasked with keeping us safe and well.
From delayed treatment to misdiagnosis or clinical error, our solicitors are experts in all areas of medical negligence.
Misdiagnosis & delayed treatment claims
An incorrect diagnosis can create undue psychological distress, not to mention the resulting delays in treatment and the potential for unfavourable outcomes.
If you have received a misdiagnosis that has resulted in pain, trauma, or worsening of your condition, speak to our misdiagnosis claim specialists today.
NHS negligence
Whether you experience negligence at the hands of private healthcare professionals or the National Health Service, you are able to make a claim. The pathway for raising a complaint with the NHS is different from normal channels and involves you filing a written complaint with the service in question in the first instance. Speak to our team for more information.
Prescription errors
We rely on those in positions of medical authority to be accurate and efficient when they are responsible for our treatment. Yet, prescription errors continue to occur across the country.
If you have been prescribed incorrect medication or wrong dosage leading to harm, our team of medical negligence experts can pursue your case and prevent the risk of it happening to someone else.
Septicemia and Meningitis
Septicemia and meningitis are two conditions that have received much media attention in the past years. With quickly worsening effects, time is of the essence in their diagnosis and treatment, with delays proving deadly.
If you or someone you love suffered from septicemia or meningitis, which was exacerbated by medical negligence, our team can support your compensation claim.
Surgery errors including cosmetic surgery
We expect the highest level of care and efficiency during a surgical procedure, yet surgical errors do occur for a minority of people. If you have experienced negligence in any surgery, including reconstructive or cosmetic surgery, or during the process of being anaesthetised, you may be due compensation.
Compensation can vary based on the extent of your pain or injury and the ways in which it affects your daily life. Speak to our medical negligence specialists for more information.
Frequently asked medical questions
Medical negligence happens when a healthcare professional provides care that falls below acceptable standards and causes harm. This can include errors in diagnosis, treatment, aftercare or health management.
You can find out more information in our guide: What is medical negligence in the UK?
There are several ways to fund a medical negligence claim in the UK, including:
– Legal expenses insurance – often included in home insurance policies
– Public funding (Legal Aid) is available for specific cases, usually reserved for children who have suffered a severe brain injury during pregnancy or shortly after birth
– No win, no fee agreements – where legal fees are only paid if your claim is successful (subject to terms of the agreement)
Our solicitors can advise on the best funding option based on your circumstances.
To prove medical negligence, you must show two things:
– Breach of duty – the care you received fell below acceptable medical standards
– Causation – this failure directly caused your injury or harm
Without both, a medical negligence claim is unlikely to succeed. One of our solicitors can assess your case and advise whether there is enough evidence to proceed.
In most cases, you have 3 years to make a medical negligence claim in the UK. This time limit runs from the date of the incident or from when you first became aware that negligence may have occurred.
Exceptions may apply for children or individuals who lack mental capacity, so it is important to seek legal advice as soon as possible.
Only a small percentage of medical negligence claims go to court. Most claims in the UK are settled out of court through negotiation before reaching trial.
If your case does require court proceedings, one of our solicitors can represent you and guide you through the process.
If you are unhappy with NHS treatment, you can make a formal complaint through the NHS complaints procedure.
This usually involves:
– Contacting the NHS provider directly (typically within 12 months)
– Escalating the complaint to the Parliamentary and Health Service Ombudsman if it is not resolved
You can manage this yourself or speak to one of our solicitors for support, particularly if you are considering a medical negligence claim alongside your complaint.
There is no fixed average payout for medical negligence in the UK, as compensation depends on the severity of the injury and its impact on your life.
Less serious cases may result in awards of a few thousand pounds, while severe or life-changing injuries can lead to significantly higher compensation.
Most medical negligence claims in the UK take between 1 and 3 years, depending on the complexity of the case.
Straightforward claims may settle more quickly, while cases where liability is disputed or evidence is complex can take longer. One of our solicitors can give you a clearer indication of timescales based on your case.
In most cases, you cannot claim medical negligence after 10 years in the UK, as the standard time limit is 3 years. However, exceptions may apply if you only became aware of the negligence later, known as the “date of knowledge”.
Additional exceptions can apply for children or individuals who lack mental capacity. Because these rules can be complex, one of our solicitors can review your situation and advise whether you may still be eligible to make a claim.
You can read more here – Do Medical Negligence Claims Have A Time Limit?
The amount of compensation you can claim for medical negligence depends on the severity of your injury and its impact on your life. There is no fixed amount, as every case is assessed individually.
Compensation typically includes:
– General damages – for pain, suffering and loss of quality of life
– Special damages – for financial losses such as lost income, care costs and medical expenses
Less serious claims may result in a few thousand pounds, while severe or life-changing injuries can lead to significantly higher awards. One of our solicitors can provide a more accurate estimate based on your circumstances.
Yes, you can sue the NHS for medical negligence if you can prove you have suffered harm due to substandard care. NHS organisations have a legal duty to provide an acceptable standard of treatment, and a claim can be made if that duty is breached.
Most NHS medical negligence claims are handled by NHS Resolution and are often settled out of court. One of our solicitors can assess your case and guide you through the process of making a claim against the NHS.
Medical negligence can be difficult to prove, as you must show that the care you received fell below acceptable standards and directly caused your injury.
This usually requires:
– Independent medical expert evidence
– Detailed review of medical records
– Clear evidence linking the negligence to the harm suffered
While the process can be complex, one of our solicitors can assess the strength of your case and advise whether you have a realistic chance of success.
Call now 01926 356 030 to arrange a free consultation with one of our experienced medical negligence lawyers at any of our six offices.
You can also join us at our Medical Negligence free drop-in sessions every third Wednesday of the month from our Nuneaton office.
What our clients say about the Alsters Kelley medical negligence team
It’s hard to find the right words to thank you for everything you’ve done for our family over the past 15 years. Your dedication, expertise and unwavering support has guided us through some incredibly difficult times, and we will always be grateful.
Winning two negligence claims is no small achievement, but what has meant even more to us is the care, patience, and kindness you’ve shown every step of the way. Your experience truly shines through in all that you do, and it has made such a difference to our lives.
Over the years, you’ve become so much more than our solicitor – you’ve become part of our family. That means more to us than we can properly express. As much as we would love to see you again, we sincerely hope it won’t be under any more negligence circumstances!
With our heartfelt thanks and appreciation.
Mrs M, June 2026, Medical Negligence
We have dealt with Alsters Kelley a couple of times. The most recent solicitor who dealt with our case was Rachael Flanagan, who was very professional, explained everything so we understood what was going on and kept us well informed. Rachael is definitely a credit to the company!
M Hall, February 2024, Medical Negligence
Rachael provided an excellent service to me with the help of her colleague Joanne Davies and the fabulous receptionist team.
M Hall, February 2024, Medical Negligence
Excellent service from when Natasha Golding took over my case in May 22. Her care, knowledge, professionalism and excellent communication kept me positive to the end. Thank you very much.
CB, October 2023, Medical Negligence
I came to Alsters Kelley for help with a medical negligence claim. I was put in contact with Haidee Vedy who looked after me from day one and stuck by my side through thick and thin. I had a very complex case but that never made Haidee waver, she always made me feel safe and looked after. My barrister was Karl Hurst from N’o 5 Chambers Birmingham, he too like Haidee made me feel very well looked after. Together they built a wonderful team of people who built a wonderful case with a substantial outcome for me. We will forever be grateful to Alsters Kelley. Highly recommend.
Tina, March 2022, Medical Negligence
I would like to take the opportunity to say a massive thank you to you Haidee and to Counsel for achieving a great outcome for my son yesterday. I really appreciate all the time and dedication you have put into this case over the past years, it really means more than I could ever express. To know that my son can continue to have the care and support for the rest of his life especially when I’m no longer here is such a huge relief. I wish you all the best for the future.
KH, November 2021, Medical Negligence
Thank you Haidee and please pass on our thanks to Counsel. We could not have put our claim in better hands.
HS, October 2021, Medical Negligence
Haidee Vedy – Thank you from the bottom of our hearts for the hard work and dedication and being on the other end of the phone when we have needed you. Thank you so much, it’s as if a big weight has been lifted off my shoulders. Thank you.
JM, July 2021, Medical Negligence
Haidee was extremely helpful throughout, and I am extremely grateful for everything
Sharon Cotton, July 2021, Medical Negligence
Excellent Service from Haidee Vedy, dealt with sensitivity and compassion
Mrs M Travers, July 2021, Medical Negligence
Example medical negligence cases
Meet the medical negligence experts
Department lead:
Supported by:

Helpful medical negligence tools and resources
Articles from our Medical Negligence department
Business Voices Being Heard Locally – Banbury Chamber of Commerce Roundtable Event
Does your GP surgery advertise the potentially life-saving Jess’s Rule?
UK government to investigate 14 NHS trusts over maternity care failures
Independent Review finds 94 patients were harmed during care by Great Ormond Street Hospital orthopaedic surgeon Yaser Jabbar
Local medical negligence solicitors for you
At Alsters Kelley Solicitors, we provide quality legal advice throughout the Midlands, with offices based in Banbury, Coventry, Leamington Spa, Nuneaton, Southam and Stratford-upon-Avon. We also cover areas including:
- Alcester
- Bedworth
- Birmingham
- Brackley
- Brailes
- Bulkington
- Chipping Campden
- Daventry
- Hinckley
- Kenilworth
- Moreton-in-Marsh
- Rugby
- Shipston-on-Stour
- Solihull
- Warwick
- Wellesbourne