A great opportunity has arisen in our Banbury office for a Legal Secretary in our Dispute Resolution Department on a full-time permanent basis.
The successful candidate will provide a full secretarial and support service within the department, supporting a Senior Solicitor and Paralegal. You will need excellent keyboard skills, a polite and patient manner, initiative, and a flexible approach.
To apply, please provide a covering letter (including your salary expectations) and CV, highlighting relevant skills and experience. Please send your application to Emma Orford, Head of HR, at emma.orford@alsterskelley.com.
Please note if you apply direct (not through an agency) and successfully complete your probation period we will give you a one-time bonus payment of £250 (gross pay).
- Undertaking typing and secretarial work within the Dispute Resolution Department
- Dealing with initial new client enquiries, allocating them amongst fee earners and signposting appropriately
- Handling of and dealing with clients’ calls (as delegated by fee earners) and liaising with fee earners on case developments
- Dealing with clients by phone, email and in person as required
- Making appointments for clients and diary management
- Conflict checks on new clients
- Maintaining files and ensuring efficient case management of matters
- Preparing bundles for court
- Preparing documents as required by fee earners
- File opening and closing of matters using the case management system
- Producing accurate detailed work to ensure excellence in legal services
- Attending Dispute Resolution Department Support Meetings and Firm Wide Meetings
- Support with preparation of bills for approval
- Issue accurate cost scheduling for clients on a regular basis under fee earner supervision and instructions
- Maintain and protect client confidentiality at all times internally and externally
- Providing other general administrative support
- Undertaking any reasonable instructions given by management within the limits of this employment description
- Excellent keyboard skills with a good knowledge of Microsoft Outlook and Word. Case management system experience would be advantageous
- Strong administrative experience essential
- Dynamic in approach and uses initiative when dealing with clients or potential clients
- A positive approach to customer service
- Ability to be a team player and flexible outlook
- Efficiency to deal with awkward situations and difficult clients in a professional manner
- Ability to remain discreet and maintain employee and client confidentiality at all times
Interested in this role?
For an informal discussion about any of our vacancies, please contact Emma Orford: emma.orford@alsterskelley.com.
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