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Huge numbers of patients attend accident and emergency departments across the country and come into contact with paramedics and ambulance staff. Most of the time the service provided is of a high standard. However, sometimes things go wrong, which can have devastating consequences.

Patients are entitled to expect a reasonable standard of care and if you have concerns about how you were treated, you may be able to investigate a clinical negligence claim. This can help you to understand what happened and why, and whether anyone was at fault.

We have experience in assessing accident and emergency claims. Cases often involve failing to perform or interpret x-rays, resulting in a missed diagnosis. Conditions may not be diagnosed accurately or quickly enough, which can lead to a worsening of the condition and further injury.

Claims against the ambulance service often involve improper handling of patients, for example in spinal injury cases. Staff may also delay or refuse to take a patient to hospital, not appreciating the seriousness of the injury or illness. This can lead to a delay in treatment.

If you have concerns about the treatment that you or a loved one has received, please contact us and we will discuss with you whether you may be able to investigate a clinical negligence claim.

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Meet the Medical Negligence team

Kiran Jalota
Head of Medical Negligence and Personal Injury

Kiran's role is to recover necessary compensation for victims of negligence who have suffered physical and/or psychological injury & other consequential loss. Read more

Call us on 01926 356000 for more information or for a chat.

Kiran is supported by our Medical Negligence team
Zoe Dudley, Jonathan Rose and Haidee Vedy

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Alsters Kelley Solicitors Ltd acquire
Bonell & Co Solicitors in Stratford-upon-Avon

We are pleased to announce that on Friday 22nd January Alsters Kelley Solicitors Ltd acquired Stratford-upon-Avon based solicitors, Bonell & Co and they will now be known as Alsters Kelley Solicitors Ltd, incorporating Bonell & Co.

The Bonell & Co office in Chestnut Walk in Stratford-upon-Avon will remain open and their opening hours have been extended, with immediate effect to 9.00am – 5.30pm.

All existing staff, including partners Andrew Bonell & Alma Nicol will remain with the firm and become Alsters Kelley employees.

The acquisition of Bonell & Co provides Alsters Kelley with an excellent platform for growth, allowing us to further expand our presence and extend our range of services across the Coventry and Warwickshire region.

The acquisition marks the start of an exciting new chapter for both firms.