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Accident & Emergency (A&E) departments are often extremely busy and under a lot of pressure to deal with patients quickly and efficiently.

Accident & Emergency (A&E) departments are often extremely busy and under a lot of pressure to deal with patients quickly and efficiently.

Should you need to visit A&E, you have a right to expect the proper diagnosis and treatment of a serious health condition. Sadly, the pressure of an A&E environment means that sometimes this does not happen. 

In some instances, patients may experience unacceptable delays or feel that they have not been treated in the correct way. 

This can lead to substandard care culminating in medical negligence and errors, which could have been avoided. When things go wrong in the Accident and Emergency department, the repercussions can be catastrophic with the potential of serious, long-term harm. 

Common examples of negligence in Accident & Emergency include:

  • Errors in noting a patient's medical history
  • Failure to thoroughly and correctly examine a patient's symptoms
  • Not carrying out the relevant investigations, which may include x-rays, scans and blood tests
  • Misinterpreting the results of x-rays, scans, or blood tests
  • Failure to diagnose and/or treat conditions or injuries such as a fracture or Cauda Equina
  • Failure to recognize the severity of a condition, leading to a delay in diagnosis or treatment
  • A&E not admitting patients to the hospital when they should; sending them home instead
  • Failure to recognize life-threatening conditions such as severe internal bleeding or obstetric complications, causing avoidable deaths
  • Inadequate care after operations or treatment

Or the following:

When you visit an accident and emergency department, you expect that whatever serious health condition you are experiencing will be dealt with as soon as possible – and properly. If you haven’t experienced the care you expected, and have been harmed as a result, you may have a claim for compensation. We aim is to help you to get the maximum amount of compensation possible, to help you put your life back on track as quickly as possible.

We are here to help you seek the compensation you deserve when you’ve experienced substandard care. It could be that, when you’ve visited A&E, any of the following happened:

  • A serious condition was missed, or misdiagnosed
  • Necessary treatment was delayed
  • You weren’t properly examined or didn’t have the right tests

Please contact Kiran Jalota on 01926 356056 or 07557 230235, or a member of our team on 01926 356072 if you feel you have not received the appropriate care whilst in A&E. Alternatively, please email address






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Coronavirus (COVID-19) Update

With effect from Monday 15th June

We continue to remain open for business. Following recent updates to the Government guidelines, clients with effect from Monday 15th June will be able to attend our offices.

Please note this will be by appointment only and these must be booked in advance to ensure we are able to maintain social distancing measures.

To make an appointment please call any one of our offices: Leamington Spa 01926 356000, Coventry 02477 710200, Nuneaton 02477 710000 or Southam 01926 359355.

Alternatively, if you prefer then please email

We look forward to seeing you soon!

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