Alsters Kelley LLP secures top accolade from national Law Society
Alsters Kelley LLP, who have offices in Leamington Spa, Coventry and Nuneaton, have secured national Law Society’s law management quality mark, Lexcel – version 5.
Lexcel is developed specifically for the legal profession. It is an optional, recognised accreditation scheme for law firms and in-house legal departments which gives assurance that a practice meets high client care and business management standards.
To gain and retain Lexcel accreditation, practice must undergo a rigorous initial then annual application and assessment process. This includes conducting background checks and an on-site visit from an experienced, trained legal assessor.
Louise Harvey, Member of Alsters Kelley, said: “While we are proud to have secured Lexcel, it is our clients and staff who are the main beneficiaries. They can be assured that the way we manage the practice has their interests at heat and runs efficiently. There is a lot of choice in the legal services market, but being Lexcel accredited demonstrates our commitment to client care and best practice.”
John Wotton, President of the Law Society of England and Wales, said: “Achieving Lexcel accreditation proves a serious commitment to the continual development of the practice’s management standards. Practices opt to undertake the rigorous application and assessment process for the optional scheme to help demonstrate their investment in their business.
“By implementing policies, plans and procedures within Lexcel’s key areas, such client service and risk management, practices can show the positive steps they are taking to help clients in the increasingly diverse, complicated and competitive legal market. Lexcel acts as a beacon of quality to clients and potential clients alike.”